Shipping & Special Info.

For our personalised items: 
Each piece of jewelry is custom made and can take upto 7-10 business days to be ready for shipment and are shipped directly from our factory. 

Our items are custom made and handcrafted, because of this, we have to constantly ensure we have top quality jewelers and designers, our  molds are made by a small team of experienced jewelers.

We also have a special team who crafts and polishes up the rough products until it meets its final form, this is the main reason why our processing time is a little long.

Quality takes time, and we always ensure that the end product is something that will last for generations.

All other items will be dispatched from our warehouse within 2-3 working days.
How can I edit or cancel my order?
You have upto 48 hours to edit or cancel your order. Once shipped we are unable to make changes, if this happens please contact us for a solution here:

We have warehouses available in the UK and the USA for fast and easy delivery for all Personal Care products.

For countries outside of the US & UK, we will ship based on your location to ensure a fast delivery time.

When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details.

Once your order has been shipped, we will send you another Shipping Update email with your tracking number.

To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans.

We assure you that this is normal and will not affect your expected delivery date.

Delivery Times:

UK orders: Shipped with Royal Mail and typically arrive within 7-10 business days.

USA Orders: Shipped with USPS and typically arrive within 5-7 business days

International Orders: typically arrive within 14-25 business days, we try our best to send with the most efficient carrier service for faster delivery times.

Note: For orders outside of US & UK, customers are responsible for all duties, customs, or any fees that may be applied to international orders.
Is it possible to make a wholesale order?
Of course! Please reach out to us here:
But I have more questions!
Feel free to contact us with any questions, we're here Mondays through Fridays and will get back to you within one (1) business day. You can reach out to us here: